Privacy Policy

Privacy Policy

Introduction

Welcome to https://custom-countertops.alertblitz.com (referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines the ways in which we collect, use, and protect your personal information when you interact with our website and services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, newsletters, and any other digital services provided by us. It is important to be aware that this policy does not extend to external links or third-party platforms you may encounter while using our site. These entities have their own privacy policies, and we encourage you to review them before sharing your data.

Processing Activities

This Privacy Policy becomes effective when you:

  1. Utilize any of our applications or services as an authorized user.
  2. Access our websites linked to this policy.
  3. Communicate with us via email, telephone, or text messaging.
  4. Provide personal information through online forms or registration processes.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services:

  • Account Information: This includes user names, passwords, and account settings preferences.
  • Payment Information: We securely store card details, billing addresses, and payment history for processing transactions.
  • Financial Data: We may gather financial information for accounting purposes and to comply with legal requirements.
  • Purchase Details: Records of products purchased, quantities, and transaction dates are maintained.
  • Mobile Device Identifiers: IP addresses, unique device identifiers (UDIDs), or similar data may be collected to provide personalized content.
  • Location Data: With your consent, we access location information to offer localized services.
  • Feedback and Reviews: We collect user feedback, product reviews, and survey responses to improve our offerings.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile data.
  • Product Interaction Data: Details of products viewed, searched for, or added to carts are tracked.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core functionalities such as secure login, account management, and service delivery.
  • Preferences: They remember your preferences and customization settings to enhance user experience.
  • Analytics: Analytics cookies help us understand user behavior, track website performance, and improve our services.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs. Personal data is retained as long as it is necessary for the purposes it was collected for, after which it is securely deleted or anonymized.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect data from unauthorized access, use, or disclosure. These measures include encrypted communication channels, secure third-party processing, and regular security audits.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): Under specific circumstances, you can request the deletion of your personal data.
  • Restriction: In certain cases, you may limit how we use your data.
  • Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it regularly for any updates.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Address: Custom Countertops Privacy Team, [Street Address], [City, State, ZIP Code]